PRIVACY POLICY

Privacy Policy for Orca & Olive

Effective Date: 01/05/2023

At Orca & Olive, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://www.orcaandolive.com/ (the "Site"), or otherwise interact with us. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

1. Information We Collect

1.1. Personal Information

When you visit the Site, we may collect certain personal information that you voluntarily provide to us, such as your name, email address, shipping address, billing address, and telephone number. We collect this information when you place an order, sign up for our newsletter, submit a contact form, or engage in other activities on the Site.

1.2. Non-Personal Information

We may also collect non-personal information about your visit to the Site, such as your IP address, browser type, operating system, referring website, and the pages you accessed on our Site. This information is collected in an aggregated and anonymous form and does not personally identify you.

2. Use of Information

We may use the information we collect from you for various purposes, including but not limited to:

2.1. Providing and improving our products and services. 2.2. Processing and fulfilling your orders. 2.3. Responding to your inquiries, comments, or requests. 2.4. Sending you marketing and promotional communications if you have opted-in to receive such communications. 2.5. Conducting market research and analysis. 2.6. Personalizing your experience on the Site. 2.7. Protecting the security and integrity of our Site; and 2.8. Complying with applicable laws, regulations, or legal processes.

3. Disclosure of Information

We may share your information with third parties in the following circumstances:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies. These service providers are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

3.3. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site of any change in ownership or uses of your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our Site. Cookies are small files that are stored on your device and allow us to remember certain information about your visit. You can choose to disable cookies through your browser settings, but please note that disabling cookies may limit your access to certain features of the Site.

5. Data Security

We have implemented appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Under the GDPR, you have certain rights with respect to your personal data. These rights may include the right to access, rectify, erase, restrict processing, object to processing, data portability, and the right not to be subject to automated decision-making. If you wish to exercise any of these rights, please contact us using the information provided in Section 9. We will respond to your request in accordance with applicable data protection laws.

7. Third-Party Websites

Our Site may contain links to third-party websites or services that are not owned or controlled by Orca & Olive. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make to this Privacy Policy will be posted on this page with a revised "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@orcaandolive.com

Please allow up to 30 days for us to respond to your inquiries.

10. Consent

By using our Site or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us using the information provided in Section 9. However, please note that withdrawing your consent may limit your ability to access certain features of our Site or use our services.

11. Marketing Communications

If you have opted-in to receive marketing communications from us, we may send you promotional emails or other communications regarding our products, services, or special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting us using the information provided in Section 9.

Please note that even if you opt-out of receiving marketing communications, we may still send you non-promotional messages, such as order confirmations, transactional notifications, or other important information about your account or our ongoing business relationship.

By providing your consent, you acknowledge that we may use third-party service providers to assist us in sending marketing communications. These service providers are contractually obligated to use your information only for the purpose of assisting us with our marketing efforts and are prohibited from using your information for their own purposes.

12. Children's Privacy

Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent. If you believe we have inadvertently collected personal information from an individual under the age of 18, please contact us using the information provided in Section 9, and we will promptly delete that information from our records.

13. Consent Changes

If we make any material changes to the way we collect, use, or disclose your personal information, we will notify you by posting a prominent notice on our Site or by sending you an email notification prior to the changes taking effect. Your continued use of our Site after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.

14. GDPR Compliance

If you are located in the European Union (EU) or the European Economic Area (EEA), Orca & Olive acknowledges and respects your rights under the General Data Protection Regulation (GDPR) regarding the processing of your personal data. The following provisions apply specifically to our processing of personal data of individuals within the EU/EEA:

14.1. Lawful Basis for Processing

We process personal data based on one or more lawful bases as provided under the GDPR, including the necessity of processing for the performance of a contract, compliance with legal obligations, legitimate interests pursued by Orca & Olive or a third party, and consent obtained from individuals for specific purposes. We only process personal data to the extent necessary to fulfil the purposes outlined in this Privacy Policy.

14.2. Data Transfers

If we transfer your personal data outside the EU/EEA, we will ensure appropriate safeguards are in place to protect your personal data as required by the GDPR. This may include utilizing standard contractual clauses approved by the European Commission or relying on other lawful transfer mechanisms recognized under applicable data protection laws.

14.3. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. When we no longer require personal data for the specified purposes, we securely delete or anonymize it.